How to create an incident report and send it in real time to your clients

 

edit-client

 

 

Web Application

 

Click on the "Clients" button

Select the client you wish to receive the reports and press "Edit"

On the pop-up window, check the box "Incident Report by Email"

In case you want to add more recipients, just fill in their e-mail addresses on the respective field



 

Mobile Application

On the patrol main screen press "Incident"

Select an incident from the list that appears

Check the "Send the report by e-mail" box

Assign the Incident to a Client's Site by pressing "Assign Point" and by scanning a QR-code label after that, or by reading a NFC tag

Important Note: The respective checkpoint must be assigned to one of the Client's Sites (i.e. on the web application)!

Click on "Send Incidents"

mob-app-start

For more information you can read our Web Application and Mobile Application User Guides by clicking the buttons below:

Web Application      Mobile Application